Warranty
Sub-Zero repair warranty: 90 days, parts and labor
- Certified technicians
- 4.5 stars
- Seven days a week
- One call to book
Plain terms for what is covered, what is not, and how to claim.
What the warranty covers
Every Sub-Zero refrigerator repair we complete carries a 90-day parts and labor warranty: if the repaired part or the same fault fails within 90 days, we return and fix it with no parts or labor charge.
What is covered
The warranty follows each job done through our Sub Zero fridge repair in NYC.
- The part we fitted. The genuine OEM Sub Zero part is covered for 90 days.
- The labor. Fitting it again costs you nothing.
- The same fault. If the original problem returns, the return visit is free.
What is not covered
- A different fault. A new failure in a part we did not touch is a new repair, quoted in writing first.
- Damage after the visit. A power surge, a flood, a door left open or a misuse of the Subzero unit.
- Parts fitted by others. Work or parts supplied by someone else.
How to use it
For the full range of work, see Sub-Zero refrigerator repair or book a visit.
- Call us. Dial (888) 684-5837 and give the date of the original repair.
- We book the return. A certified Sub Zero technician comes back, usually the same day.
- We confirm and fix. If it is covered, there is nothing to pay. Otherwise you see a written estimate first.
Where to go next
Questions we get asked on the phone
- How long is the warranty?
- 90 days from the day of the Sub-Zero repair, on parts and labor.
- Does it cover the whole refrigerator?
- No. It covers the part and the work we did, and the same fault returning.
- Do I need a receipt?
- Your written invoice shows the date and the work. Keep it, or give us the date and we will find the record.
- Is there a charge for the return visit?
- Not when the claim is covered. An unrelated fault is quoted in writing first.
Need to use your warranty?
Call (888) 684-5837 with the date of your repair.
4.5 stars from 988 reviews. Certified technicians, seven days a week.